PRIVACY POLICY APPLICABLE FOR ALL INTERFACES OF eBOUTIQUE TAILOR

(MOBILE APPLICATIONS, DIGITAL MEDIUMS, SOCIAL WEBSITES AND APPLICATIONS, EBOUTIQUE TAILOR AND OTHER COMPANY OWNED WEBSITES AND OFFLINE ORDER FULFILLMENT CENTERS (STITCHING OPERATIONS CENTERS))

We are sensitive to the scenario that we would be dealing with data and information of a personal nature. For purposes of this Policy, “Personal Data” refers to information relating to an identified or identifiable individual, known as data subjects. Such information can include name, phone numbers, addresses, account details, online identifiers, photos, and videos. Data Subjects refer to existing users/customers including potential customers whose personal data is processed.

By using the eBoutique Tailor mobile applications i.e. (Android, iOS and Website applications, Admin Portal, Self-styling design features, User Order placement workflows, Machine Learning supported style predictions, AI-led design/preference learning, “My Orders” management, online payments (hereinafter collectively referred to as the “Portal / eBoutique Tailor Interfaces”) and providing your personal information, you consent to the terms of our online privacy policy and to our processing of such personal information for the purposes explained in this policy.

By registering on the site or by subscribing to services and providing your contact details i.e. email, mobile number, shipping address, credit card details, etc., you agree that this action constitutes consent, for the purposes of telemarketing laws, to receive information about products and services from eBoutique Tailor (hereinafter referred to as the “Company”).

This Privacy Policy is in compliance with the Global Data Protection Policy Regulations (hereinafter referred to as “GDPR Regulations”).

The usage of any and all of the ‘eBoutique Tailor Interfaces/Portals’ at any point of time warrants your acceptance of the latest terms in this Privacy Policy, the clauses of which can change from time to time due to operational or regulatory requirements.

You hereby give free consent to processing of your personal data for purposes of getting access to the Portal. You confirm that this consent is freely given, specific, informed, and is an unambiguous indication of your wishes regarding processing of your personal data for getting access to the Portal.

Mandatory Personal Data collected by the Company includes name of the customers, size details, preference details, email address, mobile number, shipping address, credit card details etc. for purposes of verification.

The Company does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under the age of 18 years, you may use the Company’s Services only with the involvement of a parent or guardian.

Further, you hereby consent to our contacting you pursuant to the business relationship established using the information you provide to us. We request you to read the “Terms of Use” to help you make informed decisions.

If you have any questions or concerns regarding this statement, you can email us at support@eboutiquetailor.com or contact us at +91 7973436825.

If you use these features to disclose personally identifiable information, you should be aware that such information could be read, collected, or used by other users and/or third parties. You agree not to provide any personally identifiable information through these features, and we are not responsible for any personally identifiable information that you provide using these features.

The Company may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services.

We may ask for credit card information for verification purposes only and do not store this information on our servers.

Privacy

Your privacy is very important to us. We follow systematic and stringent procedures to protect the security of the information/data stored on the Portal.

The information that you have shared on the Portal is stored in secure servers with encryption and can be accessed only for official purposes. Any of our employees who violate our privacy and/or security policies related to customer data are subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

Child’s Data Protection Rights

While the Company does not provide services for use directly by children, we sell children’s services for use by adults. If you are under the age of 18 years, you may use the Company’s Services only with the involvement of a parent or guardian.

The Company is aware that some users can be children under the age of 18 years and hence we have designed processes and systems keeping them in mind. We are aware that children need particular protection to safeguard their personal data because they are less aware of the risks involved.

Children’s personal data is strictly not shared with any third party. The Company only collects child-related personal data necessary for service fulfillment and has no relation with sensitive personal data.

1. Registration

On signing up on the Portal, you are required to provide certain basic mandatory information including your e-mail ID, mobile number, name, date of birth (where applicable), address, and password.

The Portal may also require details such as city, state, country, etc. Once the registration process is completed, the said e-mail ID and password can be used to access your account every time you visit the Portal.

Parents/guardians guiding minor users are required to instruct children not to share other personal information on the platform.

2. Information That We Collect

We collect information that is either anonymous or personally identifiable.

Anonymous information includes:

• Pages viewed
• Search terms entered
• IP address
• Browser information
• Device and operating system information

This information helps us improve security, analyze trends, and administer the site.

Information You Give Us

We receive and store any information you enter on the Portal including:

• Name
• Gender
• Email ID
• Mobile number
• Billing and shipping addresses
• Physical measurements and preferences

This information is used for:

• Responding to requests
• Customizing services
• Improving customer experience
• Communication and support

You may also upload images/content related to stitching or styling on the Portal. You are solely responsible for ensuring there are no copyright or trademark violations for uploaded content.

Information Available from Systems

We use cookies and similar technologies to improve your browsing experience and Portal functionality.

E-mail Communications

To help us make e-mails more useful and relevant, we may receive confirmation when you open e-mails from us.

If you do not wish to receive e-mails from us, you may contact us at support@eboutiquetailor.com.

SMS Communications

Subject to your confirmation, we may use your registered mobile number to send transaction-related SMS updates.

Payment Information

We do not store Credit/Debit Card or Net Banking details on our systems. Payments are processed through secure payment gateways.

3. Purposes for Which Your Personal Data Is Used

We use your personal information to:

• Provide customized stitching and tailoring services
• Deliver products and services
• Process orders and payments
• Improve customer experience
• Troubleshoot and improve services
• Recommend products and services
• Prevent fraud and abuse
• Comply with applicable laws and regulations

4. Compliance with GDPR Regulations

The Company ensures adherence to GDPR principles namely:

• Lawful Process
• Legal Purposes
• Limited Use
• Assurance of Accuracy
• Limited Duration
• Secure Processing

4.1 Data Subject Rights

The Company protects your rights including:

• Right to be informed
• Right to access
• Right to rectification
• Right to data portability
• Right to erase
• Right to restrict
• Right to object
• Rights relating to automated decision making
• Special rights for children

4.2 Use of Personal Data

The Company collects personal data only for providing access to the Portal and delivering services.

Personal data is:

• Processed lawfully and transparently
• Collected for legitimate purposes
• Limited to necessary information
• Accurate and updated
• Securely stored
• Protected against unauthorized access

5. Cookies

Cookies help improve your experience on the Portal by identifying your device as a unique user.

Cookies do not contain viruses or personal information. You may disable cookies in your browser settings, though some features of the Portal may not function properly.

6. Server Logs

Each time you visit the Portal, statistical information may be collected to understand usage patterns and improve services. These logs do not identify personal details of users.

7. Usage by Children

Children should seek parental consent before providing any personal information online.

Certain services on the Portal may require registration and submission of personal information for service delivery, communication, promotions, and customer support purposes.

If you wish to update or correct your information, please contact us at support@eboutiquetailor.com.

The Company may update this policy from time to time and notify users through the Portal or e-mail.

8. Security

We maintain appropriate technical and organizational security measures to prevent unauthorized access, loss, misuse, or alteration of your personal information.

Payment transactions are handled securely through SSL encryption on authorized payment gateways.

Users are strongly advised not to share banking or card details through unsecured communication channels.

9. Safety and Security Tips

Protect Your Passwords

• Keep passwords private
• Use strong passwords with letters, numbers, and symbols
• Avoid using the same password across multiple platforms
• Log out from public devices after use

Protect Your Devices

Ensure your computer, mobile phone, or other devices are secured with updated software and antivirus protection.

10. Terms of Use, Notices, and Revisions

If you choose to visit the Portal, your use and any privacy-related disputes are subject to this Privacy Policy and applicable laws of India.

The Company reserves the right to revise this Privacy Policy at any time.

11. Grievance Officer

Please find below the details of the grievance officer:

Email: support@eboutiquetailor.com
Phone: +91 7973436825

Address:
eBoutique Tailor
CF-828 Ufairia Tower Near Ek Murti Chowk Noida Extension Sector 16B Greater Noida West India-201310

The Grievance Officer is identified pursuant to applicable laws including the Information Technology Act, 2000 and Consumer Protection Act, 2019.